Customer-centric martech consulting + implementation studio.
We engineer + develop infrastructure and omni-channel customer experiences that enable customer-centric data-first companies.
Customer-centric marketing
Traditionally, marketers focused on building brand equity through communication - writing the perfect message and distributing through a suitable medium. While this worked well when wide information asymmetries existed, today's customers have access to more information and options then ever.
A customer-centric approach to marketing focuses on building customer-equity. This approach focuses on the customer, where they are in their customer journey, and the value they contribute to the firm.
Customer equity is built through the customer's experiences with the business's touchpoints, both digital and physical. Experience is the battlefield of modern marketing.
We partner with medium-sized companies with retail-transaction models.
We engineer + develop infrastructure and omni-channel experiences that identifies and develops customers throughout their customer journeys.
We apply an agile approach to delivering meaningful experiences and digital touchpoints. Our capabilities extends vertically across the layered digital architecture: from architecting a flexible data foundation, integrating with 3rd party applications, to developing user interfaces.
Services
Our services are broad, deep, and infinitely customizable, so you get exactly what
you’re looking for.
Strategy
At Notte we take a deep dive into your current business dynamic, then help craft a fast moving detailed executable roadmaps. Focusing on a customer-centric, data driven approach to create the most impactful experiences for your customers and to your bottom line.
System Implementation
We help define the technology architecture that will enable your business to become more agile, scalable and performant. Helping you take a lead in todays fast paced experience based economy, by connecting everything in a modern way that empowers efficiency and continuous improvement.
Experience Strategy & Design
Helping you map out the customers end-to-end journey, building rapport on every digital touchpoint. Designing integrated and differentiated experiences, optimizing the customer experience and driving lifetime customer value.
Digital Product Building
We design and building integrated and meaningful digital products that elevate customer experience, creating a unified outlook on your entire offerings. We accelerate your time time market, while ensuring focus on effective digital strategies that integrate into your big picture strategy.
Data
We enable businesses to become data-driven decision makers with the proper strategies. Starting by building a strong data foundation building the quality of your data to harness its power and build a culture of data-driven decision making.
Operations
We help align your processes and procedures so you can be efficient and effective. Gaining a comprehensive understanding of your business strategy, people and technology in order to develop the every day business as usual processes that bring your vision to life.
Frequently Asked Questions
How can I start my journey with you?
Every project starts with a discovery phase. During this phase we get to explore your current tech stack and processes. The discovery phase may span from a few days to a few weeks depending on the scope and complexity of the project. Schedule an intro or contact us to get started.
I’m not sure which of your services my request falls under?
We believe each service offering must be tailored to the customer. Our listed “Services” is written provide clarity on our capabilities. Please reach out to us to get a tailored service offering plan.
What is the difference between Notte and a marketing agency?
We are best viewed as an IT consulting firm with marketing aptitude. Our marketing insights guides our thinking; our technical expertise enables it’s execution.
We often partner with marketing agencies - who specialize in identity, creatives, or media buying - as our combined expertise provides clients with massive positive sum returns.
Martech, or marketing technology, is a broad term that encompasses all marketing software and technology. Selecting and integrating an optimal martech stack can streamline your marketing processes, improve efficiency, and provide better customer experiences.
I run an agency, can we hire you?
Of course. We partner with agencies to support them in providing their clients with a larger more valuable service offering. Our consulting and engineering capabilities have only minor overlap with most agency offering; combined together, our conjoint offerings tend to provide massive positive sum returns for clients.
Notte
From Beirut to the world
© Notte
Consulting LLC. 2024
